Terms & Conditions
Effective Date: May 1, 2025
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Welcome to Sparkly Threads Co. Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using our website www.sparklythreads.co (the "Site"), operated by Sparkly Threads Co. ("us", "we", or "our").
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By accessing or using this Site, you agree to be bound by these Terms. If you do not agree with any part of the Terms, please do not use this Site.
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1. Custom Orders & Product Accuracy
All items sold through Sparkly Threads Co. are custom and made-to-order. Customers are responsible for providing accurate information, including spelling, sizing, and design selections. Please double-check your order details before submitting.
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2. Pricing & Payment
All prices are listed in U.S. Dollars (USD) and are subject to change without notice. Full payment is required at the time of purchase. We reserve the right to cancel or refuse any order at our discretion.
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3. No Refunds, Returns, or Exchanges
Due to the custom nature of our products, all sales are final. We do not offer refunds, returns, or exchanges under any circumstances.
Please review our full No Refund Policy for more details.
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4. Damaged or Incorrect Items
If you receive an item that is defective or incorrect due to our error, please email us at jackie@sparklythreads.co within 3 days of delivery. Include your order number and a clear photo of the issue. We will review the situation and respond accordingly.
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5. Intellectual Property
All content on this website—including images, logos, designs, and text—is the property of Sparkly Threads Co. and may not be copied, reproduced, or used without our express written permission.
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6. Limitation of Liability
Sparkly Threads Co. is not responsible for any indirect, incidental, or consequential damages resulting from your use of the Site or any products purchased.
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7. Governing Law
These Terms are governed by the laws of the State of New York. Any disputes will be resolved under New York law.
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8. Changes to These Terms
We reserve the right to update or change these Terms at any time. Changes will be posted on this page, and continued use of the Site constitutes acceptance of those changes.
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Contact
For any questions regarding these Terms, please contact us at:
📧 jackie@sparklythreads.co